Property Management ...

Single Family Homes:

Management Service:

• Regular inspection of the property, its contents, furnishings, fixtures & fittings.
• Greeting, registration, monitoring and care of rental guests.
• Emergency out-of-hours call-out for rental guests.
• Supervision of repairs where carried out by outside contractors.
• Replacement as necessary of a limited number of small consumable items, such as light bulbs, basic plumbing items, washers, cistern valves.
• Replace air conditioning filters as and when required (excludes cost of filters).
• Check fire extinguishers to comply with hotel/motel regulations (re-validating or re-charging at additional cost).
• Check smoke detectors on a regular basis - replace batteries where necessary.

Pool Maintenance:

• Weekly cleaning, chemical testing and balancing of pH level (acidity/alkalinity).
• Removal and/or treatment of algae, bottom dirt and surface debris.
• Replenishment of chlorine tablets, acid alkali and anti-algae chemicals.
• Routine cleaning of skimmers and pool filters.
• Biennial maintenance check on pumps, timers, switches, solar heating systems, ect (excludes the replacement cost of supplying and fitting new paper or linen cartridge type filters, pool pumps, etc).

Lawn & Garden Care:

• Grass cutting, lawn edging, clipping removal and general chemical weeding.
• Adjusting and re-setting irrigation systems if Federal, State or County authorities impose water usage restrictions.

Administration Service:

• The provision of a "helpdesk service" to all homeowners.
• Providing information to homeowners on all issues impacting on the welfare of the property and the owners interests.
• Acting as mailing address, contact point and management agent for all service and utility providers (if required by the homeowner).
• Timely and accurate settlement of all utility bills if required by homeowner (additional cost applies).
• Provision to owner of a montly statement of account for all services, charges and receipts.
• Liase with state and county tax authorities to collect rental taxes on behald of the homeowner.

Marketing Service

• Promotion of the rental home and destination to the travel industry.
• Inclusion in Secret Places promotional websites and any ancillary advertising where necessary.
• Professional photographic and video representation of the property (additional setup charge applies).